Procedures to Recover Your data

Kindly follow our two-step process:

1. Fill in and submit your data recovery request via our Online Data Recovery Request Form. You may print out a copy of the form for reference. Please take note of the Request ID generated after your job submission.
2. Upon submitting the data recovery request form, please send in the data media to us for evaluation. You could send in your data media to us via courier or in person together with a printed Data Recovery Request Form for identification of your media.

Remove the media from the computer (Get professional assistance if necessary) Wrap media in an anti-static bag or tinfoil to prevent Static Electricity. All media should be in proper packing (Example: Anti-Static Bubble Pack). Send it to:

  Data Savers Pte Ltd
31/F Suntec Tower 2
9 Temasek Boulevard
Singapore 038989
Attn: Data Recovery Specialist

When we have received your media, we will perform a free evaluation on your media. A quotation will be generated for you between 1-3 working days.
If you accept our quotation and agree to proceed with the data recovery process, our data recovery specialist will start recovering the data from your media.

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